Welcome to hosting.com

Trust

Our ethos

Whether you're building your first site or managing hundreds, we're here to help you grow with transparency, speed, and support that shows up before you need it.

  • Our vision

    To be the most trusted hosting company in the world. That’s it. That’s our North Star. At hosting.com, we’re building something better: reliable, sustainable, and unapologetically human. Trust is earned daily. Not just through uptime, but by doing what we say, fixing what breaks, and showing up when it matters.

  • Our mission

    We provide a global hosting platform that helps people succeed online. Built on powerful tech, best-in-class service, and a people-first approach. We make the complex simpler. We give you tools and support that actually help. We show up, consistently. Because trust isn’t a slogan, it’s a promise.

  • Building for the future

    We keep your site fast, stable, and ready to grow. Every plan runs on high-performance infrastructure: AMD EPYC processors, Samsung NVMe storage, and Anycast DNS. It’s built to scale whether you’re running a personal blog or a global eCommerce empire.

  • Leading from the front

    Our leadership doesn’t sit on the sidelines. We build fast, lead by example, and go the extra mile. We believe in quiet confidence, taking action, and helping entrepreneurs win worldwide.

How we work

These aren’t words on a wall.

This is how we show up every day, in every interaction. Be trusted.

  • Be trusted. We’re open, honest, and clear. Always.

    "When I think about the work I do for our customers, my goal is for them to feel genuinely supported, valued, and confident in their decision to work with us. I want them to experience more than just a product or service, I want them to feel a true partnership built on trust, quality, and care.”

    Shiva Kumar, Sales Manager

  • Be pragmatic. Real problems, real solutions, no fluff.

    "From an early age, I’ve always been driven by a need to understand how things work, to get to the root of a problem and find the most effective solution. What I love about my work is that it constantly challenges me with diverse issues to solve.”

    Lukasz Mai Van, Senior Systems Administrator

  • Be energetic. Passion, purpose, and a bit of fun.

    "What makes this journey even more meaningful is the incredible team I work with. Our shared enthusiasm and positive spirit, especially during challenges, make every day rewarding!”

    Anton Moskov, Live Chat Support Representative

  • Be respectful. Dignity, fairness, and honesty come first.

    "I love what I do because it allows me to help others move forward and reach their goals. There’s real joy in being able to assist our customers and colleagues... More than anything, I hope our customers walk away with the confidence that they can count on us. That they feel supported, understood, and genuinely cared for.”

    Mario Stanev, VIP Team Supervisor

  • Be accountable. Own it. Fix it. Learn. Grow.

    "I’ve been working in Customer Care for the past 7 months, and what I love the most about what I do is solving complex problems... I do my best to support anyone who needs a hand, no matter what it is... I think my teammates nominated me because I’m always ready to jump in and help.”

    Camilo Rios

Our story (so far)

In the beginning
Birth of a titan
A union for the ages
3M+
Websites Hosted
40+
Locations around the world
800+
Humans behind the scenes

Build global. Host local.

What we’re known for

Transparency
Tech-first thinking
Trust at scale
Our Leaders

Meet the minds behind the business

Global Offices

Meet our teams

Our global offices keep us moving everyday.

  • Our Bali office is home to 138 talented specialists who keep our global hosting operation running smoothly around the clock. From the lightning-fast LiveChat and Ticket Support teams who solve customer issues in real time, to our Trust & Safety experts safeguarding every platform, this is where reliability meets heart. Our Retention and Billing teams ensure customers stay happy and supported, while our QA and Trainer roles raise the bar for quality and growth. Behind the scenes, technical masters in Infrastructure, Migration, and Fixed.net keep websites performing flawlessly, backed by the precision of our Domain and Accounting teams. Leading it all are our dedicated Supervisors, Care Team Leaders, and HR — the driving force behind Bali’s reputation for excellence, teamwork, and unbeatable customer care.

    Bali
  • The Manila, Philippines Team is a dedicated group of 92 professionals who are at the heart of delivering exceptional service and support to our global customers. As one of our most important operational hubs, this team plays a central role in empowering clients with reliable, secure, and easy-to-use web hosting solutions. Led by SJ Pineda of Customer Care and Shreeshaa Talwar of Global Sales and Retention, the team focuses on three key areas: Phone Customer Care, Billing, and Sales. These core functions ensure that our customers receive timely support, accurate billing, and the best hosting packages for their needs.

    Manila
  • Our Bangalore office brings together more than 150 brilliant minds powering everything from customer care and sales to marketing, product, and beyond. It’s a vibrant hub of creativity, collaboration, and problem-solving - where strategies are built, relationships are nurtured, and ideas come to life. From guiding customers to the right solutions to driving global campaigns and innovation, our Bangalore team is at the heart of growth and connection. Fueled by energy, expertise, and a passion for excellence, they’re the people turning big ambitions into real results every day.

    Bangalore
  • Our Sofia office is powered by a team of 85 dedicated experts who blend technical brilliance with a passion for service. From lightning-fast LiveChat agents and skilled ticket support specialists to the sharp minds in Trust & Safety, Migration, and Infrastructure, every team member plays a crucial role in keeping our platforms reliable and our customers happy. This is also home to our Head of Global Training, ensuring every new hire across the company is set up for success. With specialists in WordPress maintenance, domain management, and quality assurance working alongside talented leaders, HR, and accounting professionals, Sofia stands as a hub of innovation, teamwork, and precision. It’s a place where expertise meets enthusiasm—where every problem has a solution, and every customer feels supported.

    Sofia
Employee Quotes

Listen to the people

With team members across the globe, here’s what some of them have to say.

  • I’ve always enjoyed solving problems and building things that just work — especially when nobody notices, because that usually means everything is running smoothly. That’s what I love about infrastructure: it’s the invisible backbone, and I’m proud to play a big role in it. It constantly challenges you to think ahead, prevent issues before they happen, and improve how things are done. That’s what keeps me committed.

    What makes the culture here stand out to me is the willingness to support each other when it matters. You can count on people stepping up during pressure moments — no drama, just action. That kind of reliability builds real trust and fellowship.

    Nikolay Ilchev, Senior Systems Administrator
  • What inspires me most about my team is how we step up for each other. Whether it’s a late issue or a tricky case, someone always shows up with solutions and a good attitude.

    When I think about the work we do for customers, I hope they feel peace of mind, that we’ve got their back, and they can rely on us not just to respond, but to care.

    Unggul Kirindi, Customer Care,Fixed.net
  • For myself, I find working with technology and helping to solve problems to be very enjoyable. As a member of the infra team, it feels good to be able to help others and it gives me a sense of accomplishment. I hope our hard work gives our customers a feeling that they can trust and rely on us for whatever they need.

    The people in our company are also great and inspiring to work with. Everyone is friendly and together we make each other better. I've learned a lot from my teammates and the fact that we are from all over the work makes it more special.

    Albert Leong, Systems Administrator,hosting.com

We’ve got your back

Need help? We’re here 24/7. No stilted scripts. No bouncing between departments. Just real people, solving real problems.

We’ve got your back

Seb de Lemos

CEO & Co-Founder

Ben Gabler

Chief Product Officer

Panos Kesisis

COO & Co-Founder

Dom Taylor

CTO & Co-Founder

David Spellenberg

CFO

Ania Lesniak

Chief People Officer

Thomas Greer

Chief Engineer