Absolute Websites needed a hosting partner that could grow with the agency and give clients confidence that their websites would stay fast, stable, and supported. With hosting.com, the team scaled from shared hosting to multiple VPS servers, now supporting around 50–60 client websites across Europe and beyond. The partnership has helped Absolute Websites strengthen its hosting and maintenance offer, improve performance as a sales proof point, and reduce the stress of client-facing technical issues. For the team, hosting.com is more than a provider; it is part of the infrastructure that enables the agency to deliver reliable digital services.
Website: www.absolute-websites.com
Industry: Web design, development, SEO, and paid advertising agency
Location: Cyprus
Background
Absolute Websites is a Cyprus-based web design and development agency supporting businesses across Europe and beyond.
The agency originally started as a freelance-style business before becoming a registered company. Over time, it expanded from website builds into a broader digital services partner, offering SEO, paid advertising, hosting, maintenance, and technical support.
As the business grew, hosting became a core part of the agency’s client offering. Absolute Websites was no longer just building websites. It was also responsible for keeping those sites live, fast, secure, and reliable.
For an agency managing dozens of client websites, hosting performance directly affects client trust.
Challenge & Requirements
Before working with hosting.com, Absolute Websites used other hosting providers, including HostGator, and had experience with platforms such as SiteGround through client projects.
In the early stages, the business faced limitations around server location, support quality, and scalability. With much of the agency’s work based in Europe, using servers located outside the region was not ideal for performance or client delivery.
More importantly, support became a key factor. As Absolute Websites grew and took on more client-hosting responsibility, the agency needed confidence that, if something went wrong, support would be available, responsive, and able to resolve the issue properly.
Because the agency hosts client websites directly, any hosting problem could quickly become a client-facing issue.
The risks included:
Multiple client sites are being affected at once
Client calls and emails during outages or performance issues
Disruption to live marketing campaigns
Potential revenue impact for client businesses
Stress and operational pressure on the agency team
Reduced confidence in the agency’s hosting and maintenance offer
As Jack, the owner, explained, “everything starts and ends at the website” for clients, so hosting reliability directly impacts both brand presence and business operations.
Why hosting.com
Absolute Websites first discovered A2 Hosting (now hosting.com) through Google, supported by research across forums and groups where people shared hosting experiences.
The relationship began with shared hosting and grew over time as the agency expanded. Absolute Websites moved from a shared server to a VPS, then continued upgrading through different VPS packages. Today, they use multiple VPS servers and a shared server with hosting.com.
The key reasons for choosing and staying with hosting.com were:
Strong support experience:
European server locations
Scalable hosting options
Reliable migration support
Good performance
Confidence that issues would be investigated properly
Support was the biggest differentiator. Jack highlighted that hosting.com consistently went beyond basic hosting advice, especially earlier in his career, helping him understand where issues could be coming from and what checks to carry out.
The Solution
Hosting.com supported Absolute Websites as it scaled from a smaller hosting setup into a more mature agency hosting environment.
The agency now uses a combination of:
Shared hosting
VPS servers
WHM / reseller-style setup
Migration support
European server locations, including Frankfurt
Impact
Greater Capacity to Host Client Websites
Hosting.com enabled Absolute Websites to scale its hosting operations as the business grew.
The agency now hosts around 50–60 websites, including eCommerce sites, across its hosting.com environment. This has allowed hosting and maintenance to become a stronger part of the agency’s client offering.
Improved Server Response Times
Server response times improved significantly, and Absolute Websites now uses performance comparisons as a selling point when speaking to prospective clients.
They can show clients the difference between their existing hosting setup and what they could achieve by moving to Absolute Websites’ hosting.com-backed environment.
Stronger Client Relationships
Because hosting is directly tied to client trust, having a reliable hosting partner has strengthened Absolute Websites’ relationship with its customers.
When client websites are stable, fast, and supported, the agency experiences fewer stressful escalations and can provide a more professional service.
New Revenue Opportunities
The experience gained through hosting.com has helped Absolute Websites expand into additional hosting, maintenance, and server support work.
Jack explained that clients now reach out to them for hosting, maintenance, and server issues, and that he has been hired on multiple projects to debug server problems, recover hacked sites, and resolve hosting-related issues.
More Confidence and Less Stress
For an agency managing many client websites, reliability creates peace of mind.
The more seamless the hosting experience, the fewer urgent client calls the agency receives, allowing the team to focus on delivery, growth, and client service rather than firefighting.
Business Outcome
Hosting.com has helped Absolute Websites strengthen hosting as part of its agency value proposition.
Rather than treating hosting as a background technical requirement, Absolute Websites can now incorporate performance, support, and reliability into its client offer.
With hosting.com, the agency has been able to:
Scale its hosting operations
Improve client confidence
Support more websites
Strengthen its maintenance offering
Use performance as a sales proof point
Build greater trust with clients
For Absolute Websites, hosting.com is not just a provider. It is part of the infrastructure that enables the agency to deliver reliable digital services.
“If a server issue arises and the websites are unreachable, then every client we have will be directly affected. The more seamless the server, the less stress I have, the less stress my clients have, and business runs smoothly.”
- Absolute Websites
